Support

Need a hand with Glever? We’re happy to help with anything — your account, billing, the browser extension, the iOS app, or the Autofill Queue.

Contact us

Email us at support@glever.co and we’ll get back to you as soon as we can.

Help us help you

To resolve things faster, include in your email:

• The email address on your Glever account.
• Whether you were using the iPhone app, the Chrome extension, or the website.
• What you were doing and what you expected to happen.
• If it’s about a specific application, the job posting link and roughly when you applied or queued it.
• A screenshot, if something looked wrong.
• For the iOS app, your device and iOS version (Settings › General › About).

Common questions

My profile isn’t showing up in the app. Your profile, resume, and saved answers live on your Glever account, not on one device — make sure you’re signed in to the app with the same Google or Apple account you use on the web. Pull to refresh, or sign out and back in, to re-sync.

A form didn’t fill, or only filled partway. Glever supports Greenhouse, Lever, Ashby, Workable, and Rippling applications. Employers change their forms often, so if one fills partially, send us the job link and we’ll take a look — that’s usually a fix on our end.

Glever didn’t submit my application. That’s by design. Glever fills the form and hands it back to you; you review it and tap the employer’s own submit button. Nothing is sent to an employer without you doing that.

Managing Premium. Premium is billed by us, not through Apple, so it won’t appear in your iPhone’s subscription settings and deleting the app won’t cancel it. Manage or cancel it from the account screen in the app or the billing page on glever.co.

Deleting your account. You can do this yourself — it’s at the bottom of your dashboard on the web, and at the bottom of the account screen in the iOS app. It’s permanent, and it cancels any Premium subscription immediately without a refund for the rest of the period. Email us if you’d rather we handled it. See the Privacy Policy for what deletion covers.

For questions about your data, see our Privacy Policy; for the rules of the road, see the Terms of Service.